Refund policy

Return & Exchange Policy

  • We do not accept returns on size issues. However, Exchanges are available for size-related concerns.

  • If the exchanged item is of lower value, the balance amount will be issued as store credit (no cash or bank refund).

  • If the exchanged item is of higher value, the customer must pay the price difference at the time of exchange.

  • No Return or Exchange will be accepted for  Sherwanis, Indo-Western Outfits, Jacket Sets, Waistcoats, Suits, Gift Vouchers, and Free Items under any circumstances.

  •  Shipping charges are not refunded.  

Product Unavailability:
In case an order for a particular garment cannot be fulfilled due to unforeseen reasons (such as stock unavailability or production issues), the entire amount paid will be refunded within 7–10 working days to the original mode of payment.

Order Cancellation:
Orders once placed on https://kavynfashion.com cannot be cancelled under any circumstances. The amount paid for the product cannot be refunded or adjusted against any other purchase.

EXCHANGE POLICY

Policy Point: Exchange with Lower Value Item

  • If a customer chooses to exchange an item for another product of lower value than the original purchase, no cash refund or credit card refund will be given.

  • The difference in amount will be provided as store credit only, which can be used for future purchases.

  • Store credit will be valid as per store policy (e.g., within 6 months from the date of issue).

  • Exchange Policy (Price Difference):

    • If the exchanged item is of lower value than the original purchase, the difference will not be refunded in cash or to the original payment method. Instead, the customer will receive a store credit for the balance amount.

    • If the exchanged item is of higher value, the customer must pay the price difference at the time of exchange.

    • Exchange Dispatch:
      The exchange order will be dispatched only after the original item has been received and verified by our team.
    • A ₹100 shipping charge will be borne by the customer for every exchange order.